Privacy Policy

Last updated: 11 September 2026

This explains what information we take when you use Muadi, what we use it for, who we share it with, and how you can delete it.

What Information We Take

For your account

Your name and email address: From your Apple or Google account
Your date of birth: You enter it
Your time of birth: You enter it, optional
Your place of birth and its coordinates: Found from the city you type
Your gender: You choose it
Your marital status and whether you have children: You choose it

If you use Hide My Email when signing in with Apple, what reaches us is not your real address but the relay address Apple generates.

What you write

Your dream descriptions
The questions you ask
The questions you write in tarot spreads
Your feedback messages

The person you enter for compatibility

For relationship compatibility you also enter the name and birth details of the person you are comparing with. Those belong to that person; we cover this under its own heading below.

Technical information

Your IP address: Security and abuse detection
Your device information: Session security
Your notification token: So we can send notifications

Purchases

Your subscription status and credit balance. We never see your card details; payment happens entirely through the App Store and Google Play.

Location

Only on the moon calendar screen, and only if you allow it. It is used to work out moonrise and moonset times where you are. This information is not stored, and the screen still works if you decline.

What We Don't Take

None of these exist in the app, so nothing is collected:

No analytics tool tracking user behaviour
No ad network and no advertising identifier
No third-party trackers
No access to camera, microphone, photos, contacts or calendar

We do not sell your data, we do not share it with anyone for advertising, and we do not use it to train AI models.

What We Use It For

Creating your account and verifying your sign-in
Calculating your chart of the sky from your birth details
Producing readings meant for you
Keeping track of your subscription and credits
Sending the notifications you asked for
Answering your questions and support requests
Preventing abuse

Most of this is necessary for your account to work at all. We keep purchase records because the law requires us to, and IP and session details for security reasons.

Who We Share It With

To produce the readings we send your details to the provider we use for AI. What gets sent is: your name, your date of birth, your time of birth, your place of birth, your gender, your marital status and whether you have children. On top of that, when you describe a dream or ask a question, the text you wrote is sent as it is. The provider processes this only on our behalf and does not use it to train its own models.

Apart from that we only share with the infrastructure providers the app needs in order to work:

Our subscription verification provider: only your account number goes there, not your name or birth details
Our notification provider: your notification token and the text of the notification
Our email provider: your name, email and message when you send feedback
The city lookup service: only the city name you typed, nothing identifying you
Apple and Google: identity verification when you sign in

Where the law requires it, we may also transfer data to the competent authorities.

Where Your Data Is Held

Your account, your birth details, what you write and the readings we produce are hosted in the United States. Our AI provider is there too. These transfers are made under the standard contract published by the Turkish Personal Data Protection Authority.

The sky calculations — your birth chart, planet positions, transits, moon phases — are done entirely on our side; we send nothing out for them.

How Long We Keep It

Your account and your readings: Until you delete your account
Your dream, question, tarot and compatibility records: Until you delete them
Your IP and session records: 30 days
Your feedback messages: 2 years
Your purchase records: 10 years, required by law
Your location: Never stored

Even if you delete your account, your purchase records stay for the period the law requires; we have no choice about that. Those records contain only a transaction number and a date — none of your birth details or anything you wrote.

Someone Else's Details

The person you enter for compatibility is not our user; you are the one passing us their details. We explain your responsibility for this in the Terms of Use.

We use those details only to produce the compatibility reading you asked for. When you delete the record from the Archive section, that person's details are permanently deleted with it.

Your Rights

Regarding your personal data you can ask us to:

Tell you what information of yours we process
Tell you what we use it for and who we share it with
Correct it if it is wrong or incomplete
Delete it
Compensate any damage caused by unlawful processing

Send your requests to [email protected] from the email address registered to your account. We respond within 30 days at the latest. If you find our answer insufficient, you can complain to the Turkish Personal Data Protection Board.

Deleting Your Data

You can delete your dream analyses, questions, tarot spreads and compatibility records one by one from the Archive section.

To delete your whole account go to Profile, then Delete My Account. Your account and everything attached to it is permanently deleted and cannot be recovered. Only the purchase records described above remain.

Age Limit

Muadi is not for children under 13. If you notice such a case, please write to [email protected].

Security

We apply industry-standard technical and organisational measures to protect your information. Data is transmitted over encrypted connections, and access to it is limited to those who need it for their work. Even so, no system is completely secure; if a breach affects your data we will inform you and the competent authority.

Changes

We may update this text. If there is an important change we will let you know in the app or by email. The date at the top shows when it was last updated.

Contact

For anything at all, write to [email protected].